Thursday, 13 September 2012

Graduate Trainee Support Engineer at SonicWALL


SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore.
Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering is preferred




Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line

Eligibility : Bachelor’s degree in CS/IS/ E&C Engineering

Experience : Freshers

Location : Bangalore

Requirements:
Willing to work in 24×7 environment in night shifts.
Good understanding of LAN/WAN topologies and technologies
In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6

APPLY HERE

No comments:

Post a Comment